Contact us by Email, Telephone or Snail mail
We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
For product information or assistance:
info@securityconcepts.ca
For service inquiries or assistance:
dave@securityconcepts.ca
For customer support or assistance:
jaypritchard@securityconcepts.ca
We will respond to you within 24 hours, during regular business hours.
All email correspondence is completely confidential. Security Concepts customers may also use our toll free telephone support center to contact
a service representative during regular business hours:
Please send any specific information about your request so we can direct
it to the appropriate people:
Live Customer Care Center 1-866-720-8844 or 519-642-0444
Monday to Friday 9:00am to 5:00pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A
customer representative will contact you within 24 hours of the first
business day.
519-858-3595
Send your inquiries to:
- Security Concepts
- Attention: Jay Pritchard
- 120 Wellington Street
- Suite 201
- London, Ontario Canada
- N6B 2K6
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